Cancellation Policy

At Classicgallery, managed by Evergrove Solutions, we aim to provide a seamless and convenient shopping experience. In this document, “we,” “us,” and “our” refer to Evergrove Solutions, while “you,” “your,” and “user” refer to our valued customers. We recognize that preferences may change, and you may need to cancel an order. Please review our cancellation terms below for guidance:

Order Cancellation Before Shipment

You may cancel your order within 24 hours of placing it or prior to shipment, whichever occurs first.

To initiate a cancellation request, kindly contact our customer support team via email.

If your cancellation request qualifies, a complete refund will be issued to your original payment method within 5–7 business days.

Orders Already Shipped

Once an order has been dispatched, it cannot be cancelled. However, after delivery, you may request a return in accordance with our Return & Refund Policy.

Order Modification

At this time, we do not allow changes to items or delivery addresses once an order has been placed. You may cancel the order (if it meets the eligibility criteria) and submit a new order instead.

Contact for Cancellation

For any cancellation inquiries, please contact our support team at: Evergrovesolutions2@gmail.com.

We value your understanding and ongoing support. If you have any further questions, please do not hesitate to reach out to us.